Product & Technical Support

Need Training?

We provide training along with each system sold, as well as customized or follow-up training at nominal rates. If you would like additional training, please contact us about arranging for an in-person or remote-instructional session. You may request supplemental material from the Headwall Support & Training team.

Training Videos

As a convenience for our customers, we provide recorded material and documentation in our Knowledge Center. Here is a small selection of training videos.

Hyperspec 101: Introduction to Hyperspectral Imaging » Quick Start Airborne Hyperspectral UAV Nano Part 01: Unboxing » Quick Start Airborne Hyperspectral UAV Nano Part 02: Flight Planning with UgCS Software » Quick Start Airborne Hyperspectral UAV Nano Part 03: Flight & Data Download » Quick Start Airborne Hyperspectral UAV Co-Aligned Part 03: Flight & Data Download » Quick Start Airborne Hyperspectral UAV Nano Part 04A: Data Post-Processing incl Radiance and Reflectance Conversion and Orthorectification » Quick Start Airborne Hyperspectral UAV Nano Part 04B: Post-Processing Data from a High-Performance (PPK) GPS/IMU » Headwall LiDAR Introduction and LiDAR Tools Tutorial »

IMPORTANT: Our Support Ticketing System is designed to support existing Headwall customers and products. If you would like assistance with a new order or quote, please send e-mail to: information@headwallphotonics.com

Let us know how we're doing by filling out a short (we promise) survey

Looking for our Downloads page?

See our Knowledge Center for Application Notes, Product Documentation, Tech Notes, and Links to recorded webinars, demo and training material.

Knowledge Center